National Hospice and Palliative Care Organization (“NHPCO”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using CaringInfo, a program of NHPCO.
For purposes of this Agreement:
- “Site” or “CaringInfo” refers to the CaringInfo.org, which can be accessed here: https://www.caringinfo.org
- The terms “we,” “us,” and “our” refer to NHPCO.
- “You” refers to you, as a user of our Site.
By accessing CaringInfo, you accept our Privacy Policy, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.
I. Information We Collect
We collect “Non-Personal Information” and “Personal Information.”
Non-Personal Information includes information that cannot be used to personally identify you, such as:
- How our content was accessed (For example: Google search results, website link)
- Date and time of access;
- Content (For example: webpages, files, and resources) accessed;
- Navigational path through our content;
- Volume of data transferred;
- Browser type;
- Requesting domain;
- Country and region of origin (such as state) of requesting domain.
- Gender
- Age
Personal Information includes your name and email, if you submit an inquiry to us through the Contact CaringInfo form.
1. Information collected via Technology
You do not need to submit Personal Information in order to use the Site. However, in an effort to improve the quality of CaringInfo, we track information provided to us by your browser or by Google Analytics, or similar software, when you view or use the Site, such as:
- the website you came from (known as the “referring URL”),
- the type of browser you use,
- the device from which you connected to the Site,
- the time and date of access,
- and other information that does not personally identify you.
You can find out how Google Analytics uses data and how to opt out of Google Analytics from Google’s website.
We track this information using cookies. Cookies are small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing the Site, both on an individual and aggregate basis.
NHPCO may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
2. Information you provide us by using Contact CaringInfo Form
By submitting your information, including name and email address, through the Contact CaringInfo form, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.
3. Children’s Privacy
The Site is not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13. If we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at communications@nhpco.org.
II. How We Use and Share Information
Personal Information
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent.
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, and provide technical support.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; address fraud, security, or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
Non-Personal Information
In general, we use Non-Personal Information to help us improve CaringInfo and customize the user experience. We also aggregate Non-Personal Information to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
If our information practices change at any time in the future, we will post the policy changes to the Site. We suggest that you check the Site periodically if you are concerned about how your information is used.
III. How We Protect Information
We implement security measures designed to protect your information from unauthorized access. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls, and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software. By using our Site, you acknowledge that you understand and agree to assume these risks.
IV. Your Rights Regarding The Use of Your Personal Information
We do not currently use your personal information for marketing purposes. If we send a promotional communication to a user in the future, the user will be able to opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail.
V. Links to Other Websites
As part of CaringInfo, we may provide links to or compatibility with other websites or applications.,We are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Site. To the extent that you access or use the Site through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
VI. Changes to Our Privacy Policy
NHPCO reserves the right to change this policy at any time. You should periodically check the Site and this privacy page for updates.
VII. Contact Us
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to communications@nhpco.org.
Last Updated: This Privacy Policy was last updated on August 2, 2022.
